FAQ

How do we contact you?

You can email us -- lindsey@chokeshirtco.com. Or you can call us -- 206.624.4444. You know, whatever works for you!

How are your shirts sized?

Most of our designs are printed on American Apparel tees and hoodies. Like most brands, shirt sizes vary from one to the other, so we have added a few charts that show the exact dimensions of each cut of shirt. Check out the size charts for that. 

Who designs and screen prints your shirts?

We all do! All of our shirts are designed in our shop in Seattle, WA. You can check out our Print Shop website HERE!

Where are you located? Do you have any retail outlets?

We are located in beautiful (and rainy sometimes) Seattle, WA, USA. All our production is done in our 7,000sf shop located in Seattle's SODO neighborhood, just south of downtown. We sell our products online as well as at local markets and special events through out Seattle. Choke can also be found in thousands of retailers across the US, Canada, Europe, Japan and the Middle East. To locate a store near you check out our "store locater" under Retailers.

I have a discount code, but it's not working at all. What's the deal?
Our discount codes are set up to work on full priced items only. Everyone once in a while, we will have an extra discount code for sale merchandise... but never for clearance items. Clearance items are usually in the $5-$9 price range. That's such a good deal, you don't really need another discount.  

I own, manage or buy for a retail clothing store. Can I buy your shirts wholesale?

Heck yes you can! Please contact matt@chokeshirtco.com for more information about wholesale purchasing. You can check out our line sheets by clicking on our Wholesale page. 

How can I return my order if I bought the wrong size?

Refunds and exchanges of unworn items are accepted within 7 days after receiving your item. If you are unhappy with your purchase in any way, please contact us. Once we receive the item(s) we will refund your purchase through whatever payment method you originally used. Please not that shipping cost is not refunded. Buyer is responsible for return shipping. Our return address is:

Choke Shirt Company
920 S. Holgate St. Suite #109
Seattle WA 98134

If the original order qualified for FREE SHIPPING, your refund with be the total order amount minus the shipping cost. 

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover or PayPal.

How secure is this store?

Very secure. All of your information is encrypted. No one at Choke has access to your full credit card number once your transaction is processed. We never share any of your information without your consent.

Do I need a PayPal account to purchase from this store?

Credit card payments can now be processed directly through our website. There's no need to use a PayPal account unless you intend to complete your purchase through PayPal.

How does shipping work?

Orders ship Monday - Friday. Orders placed after normal business hours PST will be processed the next shipping day. Shipping is based on weight, upon checkout you will given multiple options to choose from, from standard shipping to express options. We offer shipping via the United States Postal Service (USPS) as well as the United Parcel Service (UPS). All orders $60 and over ship free to the continental United States. Customers with shipping addresses outside of the US are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded. Once your item is shipped you will receive an email with tracking information.