FAQ

How do we contact you?

You can click the "Contact" tab on the left side of your screen! Or you can email us -- printshop@chokeshirtco.com. Or you can call us -- 206.624.4444. Or stop by -- 920 S. Holgate St, Seattle. You know, whatever works for you!

How are your shirts sized?

Our designs are printed on American Apparel tees and hoodies. Like most brands, shirt sizes vary from one to the other, so we have added a few charts that show the exact dimensions of each cut of shirt. Check out the size charts for that. Otherwise you can check out americanapparel.com for more information.

Who designs and screen prints your shirts?

We all do! All of our shirts are designed in our shop in Seattle, WA. Every once in a while our shop dogs, Leo and Ace contribute. But it's never enough to help pay the rent! You can check out our Print Shop website HERE!

Where are you located? Do you have any retail outlets?

We are located in beautiful (and rainy) Seattle, WA, USA. The Choke Shirt Company Retail Shop is a small section of our Print Shop. It is now open at 920 S. Holgate St. We have our full collection of Choke apparel as well as a custom Print Shop! We also sell our products online as well as at local markets and special events. Check out the "find us" page to see what retailers carry Choke. Choke can also be found in hundreds of retailers across the US (Japan coming in Spring 2013). To locate a store near you check out our "store locater-beta" under Stockists. 

I own a small retail clothing store. Can I buy your shirts wholesale?

HECK YES! Please contact matt@chokeshirtco.com for more information about wholesale purchasing. You can check out our line sheets by clicking on our Lookbook page. 

How can I return my order if I bought the wrong size?

Refunds and exchanges of unworn items are accepted within 7 days after receiving your item. If you are unhappy with your purchase in any way, please contact us for a return shipping address. Once we receive the item(s) we will refund your purchase through whatever payment method you originally used. Buyer is responsible for return shipping.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover or PayPal.

How secure is this store?

Very secure. All of your information is encrypted. No one at Choke has access to your full credit card number once your transaction is processed. We never share any of your information without your consent.

Do I need a PayPal account to purchase from this store?

Credit card payments can now be processed directly through our website. There's no need to use a PayPal account unless you intend to complete your purchase through PayPal.

How does shipping work?

Orders ship Tuesday - Friday. Orders placed after normal business hours PST will be processed the next shipping day. We offer flat rate shipping, all order are shipped via the United States Postal Service:

Order Amount Rate Service
  $0.00-$49.99     $2.50     USPS    
$50.00-74.99    $6.00   USPS
  $75.00+  FREE USPS